| How to get Started |
| If you are interested in exploring the benefits of utilizing a manged IT service (outsourced IT), here is the basic process: |
| Phone Call |
| We usually start by discussing your situation over a phone call with one of our IT consultants. |
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| In-Person Meeting |
| If there seems to be a potential fit, we schedule a meeting at your office to better understand your business and current IT needs. We’ll discuss how our service works and if we feel it could benefit your organization. |
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| Free Network Health Assessment |
| We’ll schedule a time that is convenient for you to take a look at your IT infrastructure. This is an important part of the process because it helps us understand the strengths and weaknesses of your current IT infrastructure. During the network health assessment will cover the following areas: |
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Servers – Quantity/Purpose/ |
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PCs and Hardware – Age/condition of equipment |
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Email – Type/Volume/Access |
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Backup/Disaster Recovery – What is backed up, how often, and where is it stored |
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Efficiency of setup – Identify performance bottlenecks |
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Security – Firewalls, Permissions, Anti-virus/malware protection |
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| Proposal |
| A few days after the assessment, we’ll provide you with a proposal that outlines any major issues we identified, any recommended equipment and configuration changes for the network, and an estimate of costs to utilize our service. |
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| Network Installation |
| If you decide to hire us, we would schedule a time to install your network. We would invest a lot of time and effort up front to improve your IT infrastructure so that it runs efficiently. |
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| Training |
| After the installation, we would introduce ourselves to your employees and train them on how to submit issue tickets. |
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| To get started, Contact us today! |
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